Torpedo7 Terms & Conditions

We Value your Feedback – Customer Radar Terms and Conditions

Entry to the promotion is deemed acceptance of these Terms and Conditions: The competition commences on Monday the 29th of January to Sunday the 29th of July 2018.

1. Entry is open to all New Zealand residents except employees and immediate families of Torpedo7 Group, its associated companies and any agencies involved in this promotion.
2. This promotion commences on Monday the 29th of January to Sunday the 29th of July 2018. Any entries submitted outside this promotion period will be invalid. Entries are limited to one entry per mobile per day.
3. To enter, simply send a text to 203 or enter online at with this message: the feedback code printed on your entry form, add your rating number 1,2,3,4,5, then your comment e.g. ABCDWXYZ 5 comment, within the period set out in point 2 above.
Your rating represents how likely you are to recommend us to your friends; 5 = Yes, absolutely. 4 = Very likely. 3 = Neutral. 2 = Unlikely. 1 = No, not at all.
4. Standard text costs apply and those charges will be the responsibility of the individual mobile phone owners. Only 021, 022, 027 and 029 mobile phones can participate.
5. Your ‘We Value Your Feedback’ entry goes in the draw to win a $500 Torpedo7 Gift Card. One winner will be drawn for the month during the competition period. The winner will be drawn on the first Wednesday of the following month.
6. Promotion is available at Torpedo7 Albany, Christchurch, Dunedin, Hamilton, K Road, Mt Wellington, Nelson, Newmarket, Queenstown, Remarkables, Wanaka, Westgate and Taupo.
7. The prize winner/s will be the first valid entry randomly drawn from all eligible entries received.
8. Prizes are not transferable, exchangeable or negotiable and are not redeemable for cash.
9. The prize winner/s will be notified within two days of the draw and contacted via a call to the mobile phone that made the entry.
10. You may not enter any other persons information when entering the prize draw.
11. The person whose mobile phone is used to submit the entry is deemed the entrant should any dispute arise.
12. While this sales promotion scheme will be administered with all reasonable care and skill, if the Promoter or its designated agent is unable to make contact with any winner within 48 hours of the draw, the Promoter reserves the right to declare that entry invalid and draw a new winner of the prize on the same terms and conditions as the original draw.
13. The Promoter reserves the right to substitute prize components of equivalent or greater value if any prize becomes unavailable.
14. To the greatest extent permitted by law, neither the Promoter nor any person or party associated with the promotion shall be liable for any loss, damage or injury suffered or sustained (including, but not limited to, consequential loss) as a result of participating in this promotion or using any part of the prize, except for any liability which cannot be excluded by law.
15. All decisions made by the Promoter are final and no correspondence will be entered into. By entering, the prize winner/s agree to be available for reasonable publicity purposes without compensation, including but not limited to photographs and interviews. Entrants acknowledge that their details may be published by various media.
16. By entering the prize draw you are giving permission to be contacted for the purpose of further feedback by the company or its nominated agents via the mobile and/or email address provided.
17. The Promoter is Torpedo7 Group. Any questions regarding this promotion should be directed to 0800 867 733.
18. The Promoter will use your mobile number only to conduct the promotion. You will receive text confirmation. The information you send will be consolidated and disclosed to Torpedo7 in a manner which will not identify your number unless you have requested to be contacted.
19. Entry into this promotion is deemed consent that you have opted in to further communication from Torpedo7 Group. You will have the ability to opt-out at any time, standard text charges may apply.
20. Torpedo7 Group reserves the right to change or alter the rules/competition at any time.