Kathmandu Australia


“Tell us what you think” Promotion


  1. Entry to the Promotion is deemed acceptance of these Terms and Conditions.
  2. Entry is open to all visitors of Kathmandu stores located in VIC, QLD, WA, TAS, NT & SA, except employees and their immediate families of the participating store locations, its associated companies and any agencies involved in this Promotion.
  3. To enter, simply SMS the unique code found on your till receipt (or displayed in-store), your rating from 1-5 on the likeliness you would recommend the store to friends and any other comments to 19 711 000 (eg ABCXYZ 4 I think…), or go to http://FeedbackHQ.net and answer the questions, within the Promotion period.
  4. The Promotional Period will be divided into 2 months (each a Promotional Month) commencing 09:00am AEST on August 1, 2017 and ending 11:59pm AEST on September 25, 2017.
  5. The winner for each Promotional Month will be drawn at 11:00am AEST on the first Wednesday following the final day of the Promotional Month.
  6. All prize draws will be conducted at 249 Park St, South Melbourne, VIC 3205.
  7. There are 2 prizes to be won. Each prize is an AUD $250 Kathmandu Gift Card. Each prize is a AUD $250 Kathmandu Gift Card. The Kathmandu Gift Cards are subject to the terms and conditions published on the Kathmandu website at http://www.kathmandu.com.au/terms/gift-card-terms.
  8. The first valid entry randomly drawn from all eligible entries received during the previous Promotional Month will be deemed the winner.
  9. The total prize pool is valued at AUD$500 (including GST).
  10. Prize winners will be notified within two (2) business days of the draw via a SMS and a call to the mobile phone number or an email to the email address that made the entry.
  11. If the Promoter is unable to make contact with any of the winners within 14 weeks following the date of the prize draw, the Promoter reserves the right to declare the entry invalid and draw a new winner at 11:30am AEST on the Wednesday that is 14 weeks on from the original day of the prize draw, at 249 Park Street, South Melbourne 3205, VIC.
  12. Entries are limited to one entry per mobile phone number, per day and one unique email address per day (Only one entry is eligible for the draw per purchase (i.e per till receipt)).
  13. This promotion is a game of chance, and the winners will be drawn at random as per these terms and conditions.
  14. You must keep your proof of purchase to claim a prize. Photo ID may be required.
  15. SMS entry is only open to entrants with a compatible mobile phone connected to a service provider that permits text messaging to the Promotion SMS number, which is a premium SMS. Entrants are encouraged to check this with their service provider before entering the Promotion. SMS entries must be submitted from the entrant’s mobile phone. The maximum cost of each SMS is AUD 39 cents (inc GST) per 160 characters, which covers the entry and reply message, whether sent during or outside the Promotion period.
  16. If an entrant uses any form of software or third party application to enter multiple times (including Scripting software), organises for a third party to enter on their behalf or enters using incorrect contact details is in breach of the terms and conditions and his or her entry will be deemed invalid. The Promoter will not be liable for costs incurred, responses received or any other consequences of user error.
  17. The time of entry in each case, be the time that the SMS or online entry is received by Customer Radar not at the time of transmission by the entrant.
  18. The Promoter, its agents, affiliates or representatives will not be liable and accepts no responsibility for any lost, late or misdirected entries.
  19. Prizes are not transferable, exchangeable or negotiable and are not redeemable for cash.
  20. By entering this Promotion you are giving permission to be contacted for the purpose of further feedback by the company or its nominated agents via the mobile and/or email address provided.
  21. You may not enter any other person’s information when entering this prize draw.
  22. The person whose mobile phone is used to submit the entry is deemed the entrant should any dispute arise. You will need to present the phone and proof of purchase in order to claim a prize.
  23. If a prize is unavailable the promoter is able to substitute a prize to equal or greater value subject to relevant state and territory regulations..
  24. The Promoter and its associated agencies and companies are not responsible for any problems, delays or technical malfunction of any telephone or network or lines, servers or providers, fax equipment, computer equipment, software, technical problems or traffic congestion on a network or a mobile network or any combination thereof, or any other technical failures including any damage to Entrant’s or any other person’s fax equipment, mobile handset, computer or peripherals related to, or resulting from, participation in this Promotion or the downloading of any materials related to this Promotion. The Promoter and their associated agencies and companies shall not be liable for any loss (including, without limitation, indirect or consequential loss), damage, personal injury or death which is suffered or sustained (including but not limited to that arising from any person’s negligence) in connection with the Promotion or taking any Prize or using any Prize, except any liability that cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
  25. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, fraud, technical failure, unauthorised intervention or any cause beyond the control of the Promoter, the Promoter may seek the permission of the relevant state body to cancel, terminate, modify or suspend the Promotion, or invalidate any affected entries. Changing, modifying or suspending the promotion is subject to relevant state and territory regulations.
  26. All decisions made by the Promoter are final and no correspondence will be entered into.
  27. Entrants are providing information to the Promoter.
  28. The Promoter is Kathmandu Australia, (ABN:84 007 047 547) having its principal office at 249 Park Street, South Melbourne, VIC 3205.

Authorised under:

NSW Permit No.LTPM/16/00805

ACT Permit No. ACT TP 15/06898