Muffin Break Feedback Promotion – Terms & Conditions


  1. Information on how to enter and prizes form part of these conditions.  By participating, entrants agree to be bound by these conditions.  Entries must comply with these conditions to be valid.

  2. Entry is open to residents of Australia over 18 years of age. Employees, directors, management and the immediate families of the Promoter and its agencies associated with this competition are ineligible to enter.

  3. To enter:

    1. Make any purchase at a Muffin Break store during the promotional period. Customers then go to and enter the code (found on their receipt) to give feedback.

    2. Competition start date is November 1st, 2018 at AEST 9.00am. Competition end date is April 30th, 2019 at 11.59pm AEST. During the promotion period customers that provide feedback including their email address receive automatic entry into the monthly prize draws.

    3. Monthly prize draws will take place at 11.00AM AEST on the first Wednesday of each month for 6 months commencing December 5th, 2018. Each month 10 winners will be drawn at random to win a Muffin Break eGift Card to the value of $50.

    4. Monthly winners will be notified within 48 hours and posted on the Promoters website ( 7 days after each draw. The winners will be notified via email.

      Total prize pool is AUD $3000 AUD for the 6 month promotion.

  4. Month 1. Entries close 11.59pm AEST 30/11/18. Winners drawn 11.00am 05/12/18.

    Month 2. Entries close 11.59pm AEST 30/12/18. Winners drawn 11.00am 02/01/19.

    Month 3. Entries close 11.59pm AEST 31/1/19. Winners drawn 1100 6/2/19.

    Month 4. Entries close 11.59pm AEST 28/2/19. Winners drawn 1100 6/3/19.

    Month 5. Entries close 11.59pm AEST 31/3/19. Winners drawn 1100 3/4/19.

    Month 6. Entries close 11.59pm AEST 30/4/19. Winners drawn 1100 1/5/19.

    Entries will be drawn at random from the entries received each month. Monthly draws will take place at Muffin Break, Unit 215F1, Building 215, The Entertainment Quarter, 122 Lang Road Moore Park, NSW, 2021 at 11.00am.

  5. If any prize remains unclaimed the Promoter may conduct further draws as are necessary if any prize(s) remain unclaimed within 3 months of the draw. If necessary, an unclaimed prize draw will be conducted on Wednesday July 3rd, 2019 at the same time and place as the original draw, subject to any directions given by the State and Territory regulators as applicable. If draw is required winners will be notified by phone and have their names published on the Promoters website ( on the 9th July, 2019.
  6. The Promoter shall not be liable for any loss, damage or injury suffered or sustained (even if caused by negligence) as a result of accepting and/or using a prize, except for any liability which cannot be excluded by law.

  7. The Promoter reserves the right to request verification of age, place of employment, identity, residential address of winners and any other information relevant to entry into or participation in this promotion.  Verification is at the discretion of the Promoter; whose decision is final.  The Promoter reserves the right to disqualify any individual who is involved in any way in interfering or tampering with the conduct of this promotion.

  8. The Promoter assumes no responsibility for any failure to receive an entry or for inaccurate information or for any loss, damage or injury as a result of technical or telecommunications problems, including security breaches.  If such problems arise, then the Promoter may modify the competition.

  9. Entrants confirm and promise that their entry is original and does not infringe the intellectual property rights of any third party.

  10. By participating, entrants agree that ownership of and intellectual property in their entry is assigned to the Promoter. 

  11. By entering the promotion and providing feedback you are agreeing to the privacy policy of the agency that collects your feedback for us (available at and also agreeing that that agency can share your personal information (your feedback and contact information) with us, which will then be subject to our privacy policy (available at There is no downside to not agreeing to provide feedback and enter this competition (other than that you will not be eligible for a prize of course!) We and the agency that collects your information will hold and use that information (1) to respond to any issues you may have raised; (2) generally to improve our services and staff performance; and (3) to run the promotion, including the award of any prizes and subsequent promotions.
  12. The Promoter is Muffin Break Pty Ltd (ABN 007 192 529) Unit 215F1, Building 215, The Entertainment Quarter, 122 Lang Road Moore Park, NSW, 2021

Authorised under NSW Permit Number LTPS/18/28607