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&e=3Df899fd9e48> =20
Welcome to Customer Radar
Over the next few weeks we will be rolling out the Customer Radar Programme
within your business.
This is an opportunity to measure customer experience in your store and gai=
n
valuable insights about what your customers think.
First thing you need to know
With support form the Foodstuffs group and Customer Radar team, we will
assist you to get your unique feedback receipt printing on your till system=
.
Your till receipts should have your own unique feedback code.
If you’re having any issues with your till receipts, contact our/your
Customer Radar Support team via support@customerradar.com
<mailto:support@customerradar.com?subject=3DI’m%20New!%20Help!>
How Customer Radar works
- Invite your customers to give feedback
- Customer provides feedback on their experience with your business today
- You get access to all their ratings, comments via live dashboards as wel=
l
as the opportunity to respond if a customer gives a low rating
Coming Up Next:
* Engage customers=20
* How to use the dashboards
* Customer comments
* Benchmarking=20
* Complaints management
* Staff engagement=20
* Accentuate the positives
* Eliminate the negatives
Got a question? Click to contact support!
<mailto:support@customerradar.com?subject=3DSupport%20Query>
Copyright =A9 2015 Customer Radar, All rights reserved.
Onboarding
Our mailing address is:
Customer Radar 22 Newton Rd
Newton
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n: left;”>
<a href=3D”http://us3.campaign-archive1.com/?u=3D42f62eb80b7f02eed711668c6&=
id=3Dd554e407b7&e=3Df899fd9e48″ target=3D”_blank” style=3D”word-wrap: break-word=
;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #FFFFFF;fo=
nt-weight: normal;text-decoration: underline;”>View
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<td style=3D”mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust=
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<table border=3D”0″ cellpadding=3D”0″ cellspacing=3D”0″ width=3D”100%” id=3D”template=
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color: #F5F5F5;border-top: 0;border-bottom: 0;”>
<tbody>
<tr>
<td align=3D”center” valign=3D”top” style=3D”padding-right: 10px;padding-left: 10=
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e-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;”>
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ize-adjust: 100%;”>
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<td class=3D”mcnImageContent” valign=3D”top” style=3D”padding-right: 9px;padding-=
left: 9px;padding-top: 0;padding-bottom: 0;mso-table-lspace: 0pt;mso-table-r=
space: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;”>
<img align=3D”right” alt=3D”” src=3D”https://gallery.mailchimp.com/42f62eb80b7f02=
eed711668c6/images/49e3a0e0-8456-4848-aa55-397dfa4e4a0a.png” width=3D”222″ sty=
le=3D”max-width: 222px;padding-bottom: 0;display: inline !important;vertical-a=
lign: bottom;border: 0;outline: none;text-decoration: none;-ms-interpolation=
-mode: bicubic;” class=3D”mcnImage”>
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<table border=3D”0″ cellpadding=3D”0″ cellspacing=3D”0″ width=3D”100%” class=3D”mcnTe=
xtBlock” style=3D”border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rs=
pace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;”>
<tbody class=3D”mcnTextBlockOuter”>
<tr>
<td valign=3D”top” class=3D”mcnTextBlockInner” style=3D”mso-table-lspace: 0pt;mso=
-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%=
;”>
<table align=3D”left” border=3D”0″ cellpadding=3D”0″ cellspacing=3D”0″ width=3D”600″ =
class=3D”mcnTextContentContainer” style=3D”border-collapse: collapse;mso-table-l=
space: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-siz=
e-adjust: 100%;”>
<tbody>
<tr>
<td valign=3D”top” class=3D”mcnTextContent” style=3D”padding-top: 9px;padding-rig=
ht: 18px;padding-bottom: 9px;padding-left: 18px;mso-table-lspace: 0pt;mso-ta=
ble-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;co=
lor: #202020;font-family: Helvetica;font-size: 18px;line-height: 150%;text-a=
lign: center;”>
<h1 class=3D”mc-toc-title” style=3D”text-align: center;margin: 0;padding: 0;dis=
play: block;font-family: Helvetica;font-size: 34px;font-style: normal;font-w=
eight: bold;line-height: 125%;letter-spacing: normal;color: #202020 !importa=
nt;”>
<span style=3D”color:#FF0000″>Welcome to Customer Radar</span></h1>
<p class=3D”p1″ style=3D”text-align: left;margin: 1em 0;padding: 0;-ms-text-siz=
e-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: He=
lvetica;font-size: 18px;line-height: 150%;”>
Over the next few weeks we will be rolling out the Customer Radar Programme=
within your business. <br>
This is an opportunity to measure customer experience in your store and gai=
n valuable insights about what your customers think.</p>
</td>
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</table>
<table border=3D”0″ cellpadding=3D”0″ cellspacing=3D”0″ width=3D”100%” class=3D”mcnDi=
viderBlock” style=3D”background-color: #F33535;border-collapse: collapse;mso-t=
able-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-te=
xt-size-adjust: 100%;”>
<tbody class=3D”mcnDividerBlockOuter”>
<tr>
<td class=3D”mcnDividerBlockInner” style=3D”padding: 18px;mso-table-lspace: 0pt=
;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: =
100%;”>
<table class=3D”mcnDividerContent” border=3D”0″ cellpadding=3D”0″ cellspacing=3D”0″=
width=3D”100%” style=3D”border-collapse: collapse;mso-table-lspace: 0pt;mso-tab=
le-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;”>
<tbody>
<tr>
<td style=3D”mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust=
: 100%;-webkit-text-size-adjust: 100%;”>
<span></span></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table border=3D”0″ cellpadding=3D”0″ cellspacing=3D”0″ width=3D”100%” class=3D”mcnTe=
xtBlock” style=3D”border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rs=
pace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;”>
<tbody class=3D”mcnTextBlockOuter”>
<tr>
<td valign=3D”top” class=3D”mcnTextBlockInner” style=3D”mso-table-lspace: 0pt;mso=
-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%=
;”>
<table align=3D”left” border=3D”0″ cellpadding=3D”0″ cellspacing=3D”0″ width=3D”600″ =
class=3D”mcnTextContentContainer” style=3D”border-collapse: collapse;mso-table-l=
space: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-siz=
e-adjust: 100%;”>
<tbody>
<tr>
<td valign=3D”top” class=3D”mcnTextContent” style=3D”padding-top: 9px;padding-rig=
ht: 18px;padding-bottom: 9px;padding-left: 18px;mso-table-lspace: 0pt;mso-ta=
ble-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;co=
lor: #202020;font-family: Helvetica;font-size: 18px;line-height: 150%;text-a=
lign: center;”>
<h1 class=3D”mc-toc-title” style=3D”text-align: center;margin: 0;padding: 0;dis=
play: block;font-family: Helvetica;font-size: 34px;font-style: normal;font-w=
eight: bold;line-height: 125%;letter-spacing: normal;color: #202020 !importa=
nt;”>
<span style=3D”color:#FF0000″>First thing you need to know</span></h1>
<p class=3D”p1″ style=3D”text-align: left;margin: 1em 0;padding: 0;-ms-text-siz=
e-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: He=
lvetica;font-size: 18px;line-height: 150%;”>
With support form the Foodstuffs group and Customer Radar team, we wil=
l assist you to get your unique feedback receipt printing on your till =
system.<br>
Your till receipts should have your own unique feedback code.<br>
<br>
If you’re having any issues with your till receipts, contact our/your =
Customer Radar Support team via <a href=3D”mailto:support@customerradar.c=
om?subject=3DI’m%20New!%20Help!” target=3D”_blank” style=3D”word-wrap: break-word;=
-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #EE4343;fon=
t-weight: normal;text-decoration: underline;”><span style=3D”color:#FF0000″>su=
pport@customerradar.com</span></a><span style=3D”color:#FF0000″> </span><=
/p>
<p class=3D”p1″ style=3D”text-align: center;margin: 1em 0;padding: 0;-ms-text-s=
ize-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font-family: =
Helvetica;font-size: 18px;line-height: 150%;”>
<span style=3D”color:#FF0000″> <img align=3D”none” height=3D”278″ src=3D”https=
://gallery.mailchimp.com/42f62eb80b7f02eed711668c6/images/4944b8c3-22fb-4052=
-9bf8-3ea28de25686.jpg” style=3D”width: 190px;height: 278px;margin: 0px;border=
: 0;outline: none;text-decoration: none;-ms-interpolation-mode: bicubic;” wi=
dth=3D”190″></span></p>
</td>
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</td>
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</tbody>
</table>
<table border=3D”0″ cellpadding=3D”0″ cellspacing=3D”0″ width=3D”100%” class=3D”mcnDi=
viderBlock” style=3D”background-color: #F33535;border-collapse: collapse;mso-t=
able-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-te=
xt-size-adjust: 100%;”>
<tbody class=3D”mcnDividerBlockOuter”>
<tr>
<td class=3D”mcnDividerBlockInner” style=3D”padding: 18px;mso-table-lspace: 0pt=
;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: =
100%;”>
<table class=3D”mcnDividerContent” border=3D”0″ cellpadding=3D”0″ cellspacing=3D”0″=
width=3D”100%” style=3D”border-collapse: collapse;mso-table-lspace: 0pt;mso-tab=
le-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;”>
<tbody>
<tr>
<td style=3D”mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust=
: 100%;-webkit-text-size-adjust: 100%;”>
<span></span></td>
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</tbody>
</table>
</td>
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</tbody>
</table>
<table border=3D”0″ cellpadding=3D”0″ cellspacing=3D”0″ width=3D”100%” class=3D”mcnIm=
ageCardBlock” style=3D”border-collapse: collapse;mso-table-lspace: 0pt;mso-tab=
le-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;”>
<tbody class=3D”mcnImageCardBlockOuter”>
<tr>
<td class=3D”mcnImageCardBlockInner” valign=3D”top” style=3D”padding-top: 9px;pad=
ding-right: 18px;padding-bottom: 9px;padding-left: 18px;mso-table-lspace: 0p=
t;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust:=
100%;”>
<table border=3D”0″ cellpadding=3D”0″ cellspacing=3D”0″ class=3D”mcnImageCardRightC=
ontentOuter” width=3D”100%” style=3D”border-collapse: collapse;mso-table-lspace:=
0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adju=
st: 100%;”>
<tbody>
<tr>
<td valign=3D”top” class=3D”mcnImageCardRightContentInner” style=3D”padding: 0px;=
border: 1px solid #999999;background-color: #EBEBEB;mso-table-lspace: 0pt;ms=
o-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100=
%;”>
<table align=3D”left” border=3D”0″ cellpadding=3D”0″ cellspacing=3D”0″ class=3D”mcnIm=
ageCardRightImageContentContainer” style=3D”border-collapse: collapse;mso-tabl=
e-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-=
size-adjust: 100%;”>
<tbody>
<tr>
<td class=3D”mcnImageCardRightImageContent” valign=3D”top” style=3D”padding-top: =
18px;padding-right: 0;padding-bottom: 18px;padding-left: 18px;mso-table-lspa=
ce: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-a=
djust: 100%;”>
<img alt=3D”” src=3D”https://gallery.mailchimp.com/42f62eb80b7f02eed711668c6/im=
ages/2495cd61-b975-4ada-a8e1-9e99ab6a86ec.png” width=3D”176″ style=3D”max-width:=
250px;border: 0;outline: none;text-decoration: none;-ms-interpolation-mode:=
bicubic;vertical-align: bottom;” class=3D”mcnImage”>
</td>
</tr>
</tbody>
</table>
<table class=3D”mcnImageCardRightTextContentContainer” align=3D”right” border=3D”=
0″ cellpadding=3D”0″ cellspacing=3D”0″ width=3D”352″ style=3D”border-collapse: colla=
pse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-=
webkit-text-size-adjust: 100%;”>
<tbody>
<tr>
<td valign=3D”top” class=3D”mcnTextContent” style=3D”padding-right: 18px;padding-=
top: 18px;padding-bottom: 18px;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-=
ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #202020;font=
-family: Helvetica;font-size: 18px;line-height: 150%;text-align: center;”>
<h2 class=3D”null” style=3D”text-align: center;margin: 0;padding: 0;display: bl=
ock;font-family: Helvetica;font-size: 26px;font-style: normal;font-weight: b=
old;line-height: 125%;letter-spacing: normal;color: #FFFFFF !important;”>
<span style=3D”color:#FF0000″>How Customer Radar works</span></h2>
<ol>
<li style=3D”text-align: left;-ms-text-size-adjust: 100%;-webkit-text-size-ad=
just: 100%;”>
Invite your customers to give feedback </li><li style=3D”text-align: left;-ms=
-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;”>
Customer provides feedback on their experience with your business today </l=
i><li style=3D”text-align: left;-ms-text-size-adjust: 100%;-webkit-text-size-a=
djust: 100%;”>
You get access to all their ratings, comments via live dashboards as well a=
s the opportunity to respond if a customer gives a low rating
</li></ol>
</td>
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</table>
</td>
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</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table border=3D”0″ cellpadding=3D”0″ cellspacing=3D”0″ width=3D”100%” class=3D”mcnIm=
ageCardBlock” style=3D”border-collapse: collapse;mso-table-lspace: 0pt;mso-tab=
le-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;”>
<tbody class=3D”mcnImageCardBlockOuter”>
<tr>
<td class=3D”mcnImageCardBlockInner” valign=3D”top” style=3D”padding-top: 9px;pad=
ding-right: 18px;padding-bottom: 9px;padding-left: 18px;mso-table-lspace: 0p=
t;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust:=
100%;”>
<table border=3D”0″ cellpadding=3D”0″ cellspacing=3D”0″ class=3D”mcnImageCardRightC=
ontentOuter” width=3D”100%” style=3D”border-collapse: collapse;mso-table-lspace:=
0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adju=
st: 100%;”>
<tbody>
<tr>
<td valign=3D”top” class=3D”mcnImageCardRightContentInner” style=3D”padding: 0px;=
background-color: #F33535;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-te=
xt-size-adjust: 100%;-webkit-text-size-adjust: 100%;”>
<table align=3D”left” border=3D”0″ cellpadding=3D”0″ cellspacing=3D”0″ class=3D”mcnIm=
ageCardRightImageContentContainer” style=3D”border-collapse: collapse;mso-tabl=
e-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-=
size-adjust: 100%;”>
<tbody>
<tr>
<td class=3D”mcnImageCardRightImageContentE2E ” valign=3D”top” style=3D”padding-t=
op: 0px;padding-right: 0;padding-bottom: 0px;padding-left: 0px;mso-table-lsp=
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ages/19f6631c-1c6b-44d7-8947-dbd328f86650.jpeg” width=3D”150″ style=3D”max-width=
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le-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;fon=
t-size: 18px;line-height: 150%;”>
<h2 style=3D”margin: 0;padding: 0;display: block;font-family: Helvetica;font-=
size: 26px;font-style: normal;font-weight: bold;line-height: 125%;letter-spa=
cing: normal;text-align: left;color: #FFFFFF !important;”>
Coming Up Next:</h2>
<ul>
<li style=3D”-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;”>Enga=
ge customers
</li><li style=3D”-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;”=
>How to use the dashboards
</li><li style=3D”-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;”=
>Customer comments
</li><li style=3D”-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;”=
>Benchmarking
</li><li style=3D”-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;”=
>Complaints management
</li><li style=3D”-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;”=
>Staff engagement
</li><li style=3D”-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;”=
>Accentuate the positives
</li><li style=3D”-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;”=
>Eliminate the negatives
</li></ul>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
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<a class=3D”mcnButton ” title=3D”Got a question? Click to contact support!” hre=
f=3D”mailto:support@customerradar.com?subject=3DSupport%20Query” target=3D”_self” =
style=3D”font-weight: bold;letter-spacing: normal;line-height: 100%;text-align=
: center;text-decoration: none;color: #FFFFFF;word-wrap: break-word;-ms-text=
-size-adjust: 100%;-webkit-text-size-adjust: 100%;display: block;”>Got
a question? Click to contact support!</a> </td>
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ed711668c6/images/home_page_illustration.png” width=3D”600″ style=3D”max-width: =
1200px;padding-bottom: 0;display: inline !important;vertical-align: bottom;b=
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<tbody class=3D”mcnTextBlockOuter”>
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<td valign=3D”top” class=3D”mcnTextBlockInner” style=3D”mso-table-lspace: 0pt;mso=
-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%=
;”>
<table align=3D”left” border=3D”0″ cellpadding=3D”0″ cellspacing=3D”0″ width=3D”600″ =
class=3D”mcnTextContentContainer” style=3D”border-collapse: collapse;mso-table-l=
space: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-siz=
e-adjust: 100%;”>
<tbody>
<tr>
<td valign=3D”top” class=3D”mcnTextContent” style=3D”padding-top: 9px;padding-rig=
ht: 18px;padding-bottom: 9px;padding-left: 18px;mso-table-lspace: 0pt;mso-ta=
ble-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;co=
lor: #606060;font-family: Helvetica;font-size: 10px;line-height: 125%;text-a=
lign: center;”>
<em>Copyright =A9 2015 Customer Radar, All rights reserved.</em><br>
Onboarding<br>
<br>
<strong>Our mailing address is:</strong><br>
<div class=3D”vcard”><span class=3D”org fn”>Customer Radar</span>
<div class=3D”adr”>
<div class=3D”street-address”>22 Newton Rd</div>
<div class=3D”extended-address”>Newton</div>
<span class=3D”locality”>Auckland</span>, <span class=3D”region”>Auckland</span=
> <span class=3D”postal-code”>
1010</span>
<div class=3D”country-name”>New Zealand</div>
</div>
<br>
<a href=3D”http://customerradar.us3.list-manage.com/vcard?u=3D42f62eb80b7f02eed=
711668c6&id=3D5707a7e46e” class=3D”hcard-download”>Add us to your address bo=
ok</a></div>
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ust: 100%;-webkit-text-size-adjust: 100%;color: #606060;font-weight: normal;=
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update subscription preferences</a> <br>
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