Ballance Agri-Nutrients – Terms & Conditions

  1. Information on how to enter and prize/s form part of these conditions.  By participating, entrants agree to be bound by these conditions.  Entries must comply with these conditions to be valid.
  2. Entry is open to all New Zealand residents except employees and immediate families of Ballance Agri-Nutrients, its associated companies and any agencies involved in this promotion.
  3. This promotion commences 29 August 2024 and will run continuously as a monthly draw.
  4. Entries are limited to one feedback response.
  5. Simply send your feedback via the email or SMS you have been sent as a Ballance Agri-Nutrients customer with the feedback link within the period set out in point 3 above.
  6. Your entry goes into a draw to win one Weber® Q™ Premium (Q2200N).
  7. One winner will be drawn at random on a monthly basis from all valid feedback on the first working day of each month, with the first draw 1 October 2024.
  8. The prize winners will be notified within 5 days of the draw and contacted via the mobile or email provided whilst submitting feedback.
  9. The person whose mobile or email address is used to submit the entry is deemed the entrant should any dispute arise.
  10. Prizes are not transferable, exchangeable or negotiable and are not redeemable for cash.
  11. A donation of $2 will be made to the Rural Support Trust by Ballance Agri-Nutrients for each person that gives feedback. Donations will be made on a quarterly basis to Rural Support Trust.
  12. Any person suspected of cheating in the opinion of Ballance Agri-Nutrients through the manipulation of entry, creation or use of software to aid in multiple entries and otherwise fraudulently falsifying data or acting in any way fraudulent, in the opinion of Ballance Agri-Nutrients, will be removed from this Promotion. Feedback that does not comply with these Terms and Conditions, will be disqualified and removed.
  13. While this promotion will be administered with all reasonable care and skill, if the Promoter or its designated agents is unable to make contact with any winner within 7 days of a draw, the Promoter reserves the right to declare that entry invalid and draw a new winner of the prize on the same terms and conditions as the original draw.
  14. The Promoter reserves the right to substitute prize components of equivalent or greater value if any prize becomes unavailable.
  15. To the greatest extent permitted by law, neither the Promoter nor any person or party associated with the promotion shall be liable for any loss, damage or injury suffered or sustained (including, but not limited to, consequential loss) as a result of participating in this promotion or using any part of the prize, except for any liability which cannot be excluded by law.
  16. All decisions made by the Promoter are final and no correspondence will be entered into.
  17. By entering the competition and providing feedback you are agreeing to the privacy policy of the agency that collects your feedback for us (available at http://customerradar.com/privacy-policy/) and also agreeing that that agency can share your personal information (your feedback and contact information) with us. We and the agency that collects your information will hold and use that information (1) to respond to any issues you may have raised; (2) generally to improve our services and staff performance; and (3) to run the competition, including the award of any prizes and subsequent promotion. We and the agency that collects your feedback will hold and use your personal information subject to your rights under the Privacy Act 2020 to access it and request correction if you consider anything is incorrect. To make a request, contact us using the contact information on our website http://customerradar.com/.
  18. The Promoter is Ballance Agri-Nutrients, 161 Hewletts Road, Mount Maunganui
  19. . Any questions regarding this promotion should be directed to 0800 222 090.
  20. Ballance Agri-Nutrients reserves the right to change or alter the rules/competition at any time.
  21. Ballance Agri-Nutrients reserves the right to change/update these Terms and Conditions at any time.